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Company name
New Edge Networks
Description
New Edge Networks builds and manages private data networks for businesses and other communications providers. Through its nationwide backbone network with about 900 switches and Internet routers, New Edge Networks uses various technologies (MPLS, xDSL, frame relay, ATM, private lines, cable, and wireless) for providing high-speed connectivity at any business address in the United States. Network options include any combination of access and network management functions. Based in Vancouver, Wash., New Edge Networks is a wholly-owned subsidiary of EarthLink Inc. (NASDQ: ELNK). Telephone: 1-360-693-9009
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Headquarters Ownership Employees Regional Aggregation Points Internet Access Hubs Collocated Central Offices Multi-service switches & IP network routers Extended xDSL Central Offices Business location reach with xDSL MPLS, ATM, Frame Relay, Private Line access
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Vancouver, WA (Portland, OR) EarthLink Inc. (Nasdaq: ELNK) 374 21 96 582 893 10,051 About 90 percent Nationwide
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Strategies
- Focus on building and managing private wide area networks for businesses and other communications providers. IP-based networks represent one of the fastest growing communications market segments. Business networks provide higher margins and lower churn than consumer broadband. This focus also plays to the company's back-office strengths, proprietary systems, and operations support functions.
- Drive sales and revenue growth through value added services that make wide area networks transparent to business users. Provide resources and services that best match business users' needs and resources. These include full network management, trouble ticketing and reporting, private direct connections to suppliers, coordinated on-site installations, and complete LAN/WAN interconnections. Most small and midsize businesses do not have dedicated IT resources to investigate, test, deploy, and maintain networks.
- Differentiate on customer experience and simplification. Position the company as a single source provider for high-speed network connectivity anywhere. Leverage experience and commercial relationships with most other carriers and suppliers. Building and managing multi-location networks is complex work requiring coordination and integration of various carriers, technologies, and geography.
- Deploy multiple distribution channels to tap market demand. Offer private networks direct, indirect, and wholesale. The indirect channel includes value added resellers, systems integrators, agents, and referring partners. Wholesale customers include the top 80 percent of U.S. carriers and communications providers.
- Remain access technology agnostic. Operate a carrier-class national network based on MPLS (Multi-Protocol Label Switching) standard using IP (Internet Protocol), ATM (Asynchronous Transfer Mode), and Frame Relay technologies. Own and operate the switching equipment; lease network transport and collocation spaces to benefit from declining costs of transport.
Recent Achievements
- Built and maintains the largest xDSL coverage area available from a single provider. New Edge Networks' "BigFoot" xDSL coverage provides reach to about 90 percent of business locations in the United States through more than 10,000 unique U.S. central offices.
- Became one of the first national carriers to provide national, flat rate pricing for private broadband networks with locations anywhere in the United States.
- Developed a managed networks product with a break-through price point of $99 a month per remote location. Managed IP-based virtual private networks typically cost businesses in excess of $150 a month, per site, plus equipment and installation.
- Established innovative, private, direct connections to payment processors that represent about 70 percent of U.S. card payment transactions, ensuring privacy and security. Use of these direct connections and those to other suppliers is a value-added service to New Edge Networks' customers.
- Became one of the first communications carriers to achieve network compliance with Payment Card Industry (PCI) security standards established by the credit card associations for protecting cardholders and businesses from fraud.
- Formed the Retail Broadband Alliance, a forum that assists merchants on migrating to broadband networks. As of December 2006, there were almost 240 member companies representing products, equipment, and services used in the retail supply chain. Modeling after the RBA, New Edge Networks also formed the Healthcare Broadband Alliance.
Service and Technology Choices
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Private IP networks PCI-compliant secure networks ATM Cable modem business data Private lines Auto-outage notification
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Network management MPLS SDSL, ADSL, IDSL IP transit LAN to WAN connections
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Network or CPE-based networks Frame Relay Frame or ATM over DSL Dedicated Internet access Web-based reporting National flat-rate pricing
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Leadership
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Linda Beck President
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Catherine Albers Vice President - People
Jerry Cady Vice President - Operations
Greg Griffiths Vice President - Marketing
Stacey Waddell Vice President - Service Delivery
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Penny Bewick Vice President - External Affairs
Kevin Flaherty Vice President - Sales
Jonathan Mapes Chief Technology Officer
Geraldine Williams Vice President - Finance
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Coverage Area
New Edge Networks operates one of the largest ATM networks in the world. With 800 ATM switches deployed, we offer the greatest ATM switch density of any carrier on the North American continent. Our diverse network, with carrier-class multi-service Alcatel switches, enables us to deliver Frame Relay, ATM, IP, Private Line, and business-class DSL services to just about anywhere in the country.
Built around 21 regional aggregation points (RAPs) located in major metropolitan areas, our network extends into several hundred markets - including rural and semi-rural towns and cities. We house all of our RAP sites in "carrier hotels," or secure collocation facilities, and deploy all remaining terminal sites at local exchange carrier (LEC) central office locations.
The New Edge Networks backbone is a nationwide system of protected optical transport configured for redundant service. By coupling layer 1 protection with layer 2 dynamic rerouting, New Edge can provide a rock-solid base for transport. We have selected a variety of tier-1 transport providers, greatly reducing our exposure to fiber cuts and other catastrophic failures through diversification. Our national ATM network, paired with a parallel IP backbone, offers customers an extremely flexible network capable of meeting almost any requirement.
When it comes to reliable performance New Edge delivers:
- Approximately 68 carrier-class Cisco routers serving locations in over 30 major metropolitan markets
- DSL services in over 11,700 Central Offices nationwide - largest DSL coverage in the country
- Dedicated Internet access services, including T-1, DS-3, OC-3, OC-12, OC-48, and Ethernet in over 30 metropolitan markets nationwide
- Frame Relay and Private Line access into 97% of all U.S. LATAs, and coverage in over 160 countries internationally
- 800-node ATM network connecting to the Internet at 27 points - no long backhauls, no latency issues
- Nationwide NNI coverage and connectivity with most major carriers on reliable 10+ year network
- Connectivity to three global Tier 1 providers: AT&T, Level 3, and Cable & Wireless
- Long-term agreements and buying power with fiber providers, allows us to choose diverse and low-cost pathways for Private Line traffic
- A state-of-the-art Network Operations Center, providing 24X7 network monitoring and end-to-end trouble shooting
- New Edge Networks maintains network-to-network interfaces (NNIs) with every RBOC in the nation and supplemental coverage NNIs to a variety of independent LECs. We peer with national ISPs, large hosting providers, and regional telephone companies like Yahoo, Broadwing, Digex, and SBC Internet to further benefit our customers. When we promise Better Business Broadband - we deliver it!
Cisco Powered Network
Reliable network operations are an essential part of business around the world.
Finding the right service provider is critical to ensuring reliable network operations. That is why New Edge Networks is pleased to display the Cisco Powered Network designation from Cisco Systems, the worldwide leader in networking for the Internet.
The Cisco Powered designation validates that New Edge Networks meets the high quality standards for networking competency set by Cisco.
New Edge Networks understands that for many businesses today, network performance and reliability are part of the required ingredients for success. This important designation from Cisco assures users that they now have the foundation of two companies working together to take their marketplace performance and bottom line profitability to the next level.
Company Milestones
January 9, 2007 Linda Beck named president of New Edge Networks
October 10, 2006 Introduces remote VPN access product called ReadyOffice
September 13, 2006 Membership in Retail Broadband Alliance tops 200 companies.
August 23, 2006 Announces introduction of five classes of service for MPLS offerings.
April 18, 2006 Through new network interconnections with EarthLink, New Edge Networks introduces an always-on narrowband Internet solution for speeding up payment card transactions at business locations where high-speed broadband access is not yet available or feasible.
April 13, 2006 Completes merger with EarthLink. New Edge Networks continues operating under its name as a wholly-owned subsidiary of EarthLink.
December 13, 2005 Announces plan to merge with EarthLink in a $144 million cash and stock transaction.
Nov. 1, 2005 Introduced America's Retail Network information exchange (ARNie), taking business wide area networking to a whole new level with on-net connections to various suppliers.
October 19, 2005 Named by Deloitte & Touche and Inc. magazine on their respective lists of the 500 fastest growing companies.
September 8, 2005 Ranked #7 of Top 100 Fastest Growing Technology and Software Companies in the Northwest by Portland Business Journal.
August 1, 2005 Retail Broadband Alliance (RBA) tops $2 Million in sales and welcomes 85th member just 3 quarters since inception.
June 28, 2005 Became first major communications carrier to comply with Payment Card Industry security standards for protecting businesses and consumers from credit card fraud.
June 17, 2005 Named as one of fastest growing private companies in Oregon and SW Washington for third consecutive year by Portland Business Journal.
March 22, 2005 Reports a record $115.5 million in revenue for 2004, up 19.5 percent from $96.5 million in 2003. Through year end 2004, New Edge Networks achieved 21 consecutive quarters of revenue growth.
January 17, 2005 Becomes one of first communications carriers to comply with credit card security standards for protecting cardholder information.
January 12, 2005 Receives Product of the Year Award from Frost & Sullivan for its suite of managed network services.
November 22, 2004 Announces formation of the Retail Broadband Alliance, a forum that makes it easy for migrating to broadband networks.
November 9, 2004 Announces opening of second East Coast regional sales office in Stratford, Conn.
October 19, 2004 Makes its debut as No. 28 on the 2004 Inc. 500 list of fastest growing private companies in the United States.
April 6, 2004 Breaks $99 a month price barrier for managed VPN services throughout the country.
April 1, 2004 Washington CEO magazine names New Edge Networks fastest growing private company based on revenue in Washington state.
January 14, 2004 Named Frost and Sullivan's 2004 Telecom Company of the Year.
November 4, 2003 Introduces "BigFoot" product that allows enterprise and carrier customers to purchase wholesale broadband access from multiple suppliers through a single connection with New Edge Networks.
June 25, 2003 Achieves for the fist time positive EBITDA (earnings before interest, taxes, depreciation, and amortization) on $7.3 million of revenue for May 2003, one month ahead of original target set when the company was formed in 1999.
Spring & Summer, 2003 Negotiates and implements interconnection agreements with DSL.Net, Covad, WilTel, MCI, Verizon, among others. Agreements help position New Edge Networks as a one-stop provider for broadband and data communications to business and carrier customers to almost any business address in the United States.
June 13, 2003 Named the fastest growing private company in Oregon and Southwest Washington by the Portland Business Journal.
April 1, 2003 Announces interest for pursuing opportunistic acquisitions of broadband customers and network assets that contribute to revenue growth and cash flow.
March 24, 2003 Introduces managed networks services at price points affordable to small and midsize businesses with as few as two locations.
September 24, 2002 Announces exclusive agreement to transfer certain data communications customers from Cable & Wireless.
August 28, 2002 Unveils new agent distribution agreement.
July 24, 2002 Becomes one of the first national broadband carriers to package computer firewall and e-mail security as standard features on its broadband access options.
June 2, 2002 Completes financing transaction that adds $145.6 million to the equity base of the company.
April 9, 2002 Launches dedicated high speed Internet access in 28 metropolitan areas, using network purchased from bankrupt AtWork.
February 15, 2002 Buys AtWork assets and commercial customers from bankrupt AtHome Corp.
January 2, 2002 Boardwatch magazine names New Edge among ten "Industry Champs" for surviving the dot-bust era and telecom downturn.
October 24, 2001 Achieves financial performance criteria for revenue and expenses necessary for drawing 12.5 million from a credit line.
April 23, 2001 Bucks DSL trends and raises $77.5 million in equity and debt to fully fund its business plan to profitability
March 20, 2001 Leverages flexibility of its network and introduces other broadband DSL services that extend the distance limitation of traditional DSL; Achieves one of the best order completion rates in the industry
February 22, 2001 Increases focus on offering Wide Area Networking services for diversifying revenue stream; Trims DSL coverage and 55 jobs
November 28, 2000 Announces agreement with Microsoft to bring MSN high-speed broadband to consumers nationwide
November 13, 2000 Eliminates 135 jobs to stay on path to profitability
November 8, 2000 Acquires West-Net, Inc. to jump start its foray into advanced broadband services such as frame relay, Wide Area Networking, and LAN-to-LAN internetworking
November 1, 2000 Races past 400 sites where broadband services will be available in under-served cities
October 27, 2000 Draws praise from Vice Presidential candidate Sen. Joseph Lieberman New Edge Networks as "classic example" of how to grow the economy in unsolicited company visit
October 18, 2000 Attracts $140 million equity and debt in third round funding despite volatile capital markets
August 29, 2000 Announces its 300th operational (central office) location; another 200 sites installed bringing to more than 500 the total number of installed or operational sites in 27 states
June 27, 2000 Announces completion of facilities-based national backbone ring and data communications network.
June 7, 2000 Marks 200 U.S. locations where broadband service is provided; doubles sites in barely 30 days.
January 14, 2000 Receives $62.5 million additional funding from original venture partners plus five additional global financial institutions and worldwide technology firms. The new investors include: Comdisco Ventures, a division of Comdisco, Inc.; Goldman, Sachs & Co.; Intel Corporation; Meritech Capital Partners, Menlo Park, CA; and, Morgan Stanley Dean Witter.
November 17, 1999 Completes installation of first broadband system in Vancouver, Wash., establishing the fastest time to market industry benchmark (120 days) for offering broadband service.
June 21, 1999 Commenced business operations as New Edge Networks.
June 18, 1999 Receives $15.2 million from three top-tier Venture Capital firms. They include: Accel Partners, Palo Alto, CA; Crosspoint Venture Partners, Woodside, CA; and Greylock, Boston, MA
June 1, 1999 Incorporates in Delaware as Access21 Corporation. Dan Moffat, president and CEO.
Corporate Headquarters
Vancouver, Washington 3000 Columbia House Blvd. Suite 106 Vancouver, WA 98661-2969 Phone: 360-693-9009 Fax: 360-693-9997
Regional Sales Offices
Atlanta, GA 1375 Peachtree Street Mail Stop 2C-344 Atlanta, GA 30309
Dallas, TX 14785 Preston Road Suite 680 Dallas, TX 75254
Customer Care
Phone: 1-866-636-HELP(4357) customercare@newedgenetworks.com
Technical Support
Phone: 1-866-636-HELP(4357) customercare@newedgenetworks.com
Sales
For sales and quotes please contact chooseISP.net by phone 1(714) 333-0360 or by email: support@chooseISP.net.
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