Time Warner Cable

 

Time Warner Cable Inc. is the second-largest cable operator in the U.S. and an industry leader in developing and launching innovative video, data and voice services. We deliver our services to customers over technologically-advanced, well-clustered cable systems that pass approximately 26 million homes.

Leveraging our leadership in innovation, Time Warner Cable is at the forefront of delivering advanced products and services such as video-on-demand, high-definition television, digital video recorders, Enhanced TV features, high-speed data and Digital Phone.

Company Highlights

  • Time Warner Cable service passes more than 26 million U.S. homes, and serves 13.3 million basic video customers.
  • Time Warner Cable serves customers in the following 33 states: Alabama, Arizona, California, Colorado, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maine, Michigan, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Pennsylvania, South Carolina Texas, Virginia, Washington, Wisconsin, West Virginia and Wyoming.
  • Time Warner Cable has more than 7.9 million digital video customers, reflecting high customer satisfaction with this popular service.*
  • Road Runner, Time Warner Cable’s Internet access provider was established in 1996. Time Warner Cable also offers businesses and telecommuters Time Warner Cable Business Class. In total, Time Warner Cable provides high-speed data services to 7.4 million residential customers and a growing number of businesses.
  • Time Warner Cable has more than 2.6 million Digital Phone subscribers.
  • Time Warner Cable leads the industry in deploying Video on Demand and subscription-based VOD services to all our divisions.
  • Time Warner Cable leads in offering other new products to its customers including High Definition Television (HDTV), Digital Video Recorders (DVRs), home networking, Digital Phone, Start Over, Quick Clips, PhotoShow TV on Demand, Active Advertising and more.
  • Time Warner Cable employs nearly 46,000 people across the U.S.
  • Time Warner Cable is headquartered in New York, NY.
  • The 2nd largest video service provider in the U.S., Time Warner Cable is a division of Time Warner Inc. (NYSE: TWX).
  • Time Warner Cable and its predecessors have been in the cable business for over 30 years.

* Numbers based on 3rd Quarter, 2007 financial results.

History of Innovation

History
In 1949, entrepreneurs using simple antennas and Army-surplus coaxial cable created the country’s first cable television system and revolutionized the way Americans watched TV. More than fifty years later, Time Warner Cable, as the 2nd largest multiple service provider, owns and manages advanced, well-clustered cable systems in the United States. Serving 13.5 million customers in 33 states, Time Warner Cable offers cutting edge digital technology, a rich range of home entertainment and information choices for the whole family to enjoy and superior service that demonstrates that customer satisfaction is our number one priority.

Technological Leadership
Time Warner Cable has a long history of leadership within our industry and has led the way in technological innovation through the use of fiber optics to improve and expand our cable products and services.

· In 1994, Time Warner Cable became the first cable company to be honored with an Emmy Award by winning the Engineering Award for Outstanding Achievement in Technological Development. This recognized our pioneering work in using fiber optics to transmit broadband signals, a development that helped enable the convergence of the cable television, computer and telephone industries.

· By 2001, we completed a nationwide system upgrade to create a hybrid fiber coaxial cable network, resulting in new, exciting services, including Digital Cable, Video on Demand, High Definition Television (HDTV), High Speed Online access via cable modem, Digital Phone, Start Over, PhotoShow TV on Demand, Quick Clips, Active Advertising and more.

Commitment to Choice and Quality
Our digital upgrade allows us to offer high-quality programming with an expanded range of channels - everything from movies and music to news and information.

· In 2002, TWC launched Video on Demand, allowing customers to order movies and other programming instantly and to control the program with features like rewind, fast-forward, pause and stop.

· Through Road Runner and other ISP providers, Time Warner Cable has more than 6.4 million residential High-Speed Data customers. We also offer a Wireless Home Networking service, which gives all computers in a home access to a single high-speed cable modem.

· Time Warner Cable introduced the Digital Video Recorder enabling customers to time shift programs in order to watch what they want, when they want it and new products such as Start Over in several divisions.

· Time Warner Cable owns and provides customers with exclusive, local, all-news TV channels in New York, North Carolina and Texas that give viewers content targeted to their community interests and concerns.

Timeline

1968 American Television and Communications (ATC) is founded in Denver, CO when 16 cable companies are joined into one providing cable service to approximately 70,000 customers in 14 states.

1969 ATC goes public with approximately 100,000 subscribers.

1973 Warner Communications enters the cable business and forms Warner Cable with systems in Ohio and Virginia. Time Inc. acquires 15% of ATC in exchange for cable systems serving approximately 60,000 subscribers.

1977 Warner Cable launches the first interactive television programming with its QUBE system in Columbus, OH.

1978 Time Inc. acquires the rest of ATC (85%). ATC passes the 750,000 subscriber mark.

1979 Warner Communications enters into a joint venture with American Express to form Warner Amex. 1981 ATC’s National Training Center, the first of its kind in the industry, opens in Denver.

1985 American Express opts out of the Warner Amex joint venture and Warner purchases American Express's share of the venture.

1986 ATC becomes a publicly owned company as Time Inc. offers shares in the cable subsidiary to investors.

1988 ATC moves its corporate headquarters to Stamford, CT.

1989 Time Warner Inc. is formed with the merger of Time Inc. and Warner Communications. Time Warner New York City Cable Group is formed to manage the new company’s cable operations in Manhattan, Queens and Brooklyn.

1991 Quantum, the world’s first 150-channel television system, is introduced in Queens, N.Y.

1992 Time Warner Inc. buys out shareholders of ATC. Warner Cable closes its Columbus, Ohio headquarters and consolidates with ATC in Stamford, CT to form Time Warner Cable. Time Warner Cable’s flagship news channel, NY1, is launched.

1994 The Full Service Network debuts in Orlando, Florida. Time Warner Cable becomes the first cable company to be honored with an Emmy Award for Outstanding Achievement in Technological Development.

1995 1995 TWC introduces the On-Time Guarantee customer service program.

1996 Time Warner Cable launches Road Runner High Speed Data, one of the fastest ways to get online. Up to twice as fast as DSL in most areas and up to 70 times faster than traditional dial-up service, Road Runner enables customers to connect to the Internet directly through their existing cable lines.

1998 Time Warner Cable agrees to carry CBS' high-definition (HD) and digital signals. This landmark decision was "…akin to the Boston Tea Party, a galvanizing event that brought the seeds of revolution home to the masses." (Cableworld, April 2004)

1999 Time Warner Cable launches HBO in HD, becoming the first in the industry to offer all of the great high definition movies and TV shows carried by the premium channel. 2000 Movies On Demand launches in Hawaii, Tampa, FL and Austin, TX. Customers can order new releases, hits and favorite classics any time plus instantly control what they watch by using their digital remote to pause, fast-forward and rewind movies. It is in all divisions by 2002.

2000 - 2002 Time Warner Cable wins "Best DTV Cable System" for three consecutive years from the Consumer Electronics Association (CEA) Academy of Digital Television Pioneers. The award recognizes the industry leader for "…doing the most to market and promote HDTV through its distribution of HDTV programming."

2001 Time Warner Cable completes its $5 billion nationwide system upgrade creating a hybrid fiber coaxial cable network. HBO On Demand launches in Columbia, SC, Cincinnati, OH and Austin, TX giving premium customers unlimited access to the best of that channel on their own schedule.

2002 Movies On Demand is offered across the entire Time Warner Cable footprint. Digital Video Recorder (DVR) launches and becomes available in all divisions except Houston, TX by the following year. DVR enables customers to conveniently record up to 40 hours of their favorite programs without a VCR, at the touch of a button.

2003 Time Warner Cable becomes the first in the industry to launch HD-DVR, enabling customers to find, record and replay their favorite HD shows, sports and movies automatically, without a VCR or videotapes.

Time Warner Cable launches its home phone service, Digital Phone, in Portland, Maine.

2004 Time Warner Cable launches Multi-Room DVR (MR-DVR), offering the whole family a chance to enjoy DVR recordings on any TV in their house connected to it. With MR-DVR, up to four TVs can play the same (or different) recorded shows at the same time, so customers can watch what they want when they want - and where they want.

Time Warner Cable provides Digital Phone service in all of its markets.

2004 Time Warner Cable is honored as Cable Operator of the Year, a prestigious award recognizing the company's leadership in technological advancements, marketing, diversity in hiring practices and corporate citizenship. (Multichannel News, the cable industry's book-of-record.) 2005 Time Warner Cable Digital Phone began 2005 with over 240,000 customers. By May there were over 500,000 Digital Phone customers.

The company also launched Switched Digital Video, Caller ID on TV, eBay on TV, Start Over and conducted an IPTV trial.
 

2006 As a result of the July 31, 2006 closing of the acquisition of certain assets from Adelphia and related transactions, Time Warner Cable gained systems with approximately 3.2 million basic video subscribers.

2006 Time Warner Cable launches Quick Clips, PhotoShow TV on Demand as well as Active Advertising, Movie Trailers on Demand and DriverTV.

2007 Time Warner Cable becomes a public company.
 

In the News

The following is a recent list of press releases from Time Warner Cable (Titles only)

01/07/2008
HD TIPS FROM THE HOME OF THE FREE HD: TIME WARNER CABLE

 

12/28/2007
GARTH BROOKS TO STAR ON DEMAND ON TIME WARNER CABLE

 

12/18/2007
TIME WARNER CABLE PROMOTES WILLIAM F. OSBOURN JR. TO SENIOR VICE PRESIDENT AND CONTROLLER

 

12/17/2007
TIME WARNER CABLE PROMOTES ARTHUR MINSON TO EXECUTIVE VICE PRESIDENT & DEPUTY CHIEF FINANCIAL OFFICER

 

12/03/2007
TIME WARNER CABLE TO UPGRADE, IMPROVE ROAD RUNNER EMAIL

 

11/30/2007
TIME WARNER CABLE PROMOTES TOM MATHEWS TO EXECUTIVE VICE PRESIDENT OF HUMAN RESOURCES

 

11/29/2007
’’TIME WARNER CABLES PRESIDENT & CEO GLENN BRITT TO PARTICIPATE IN UBS GLOBAL MEDIA & COMMUNICATIONS CONFERENCE

 

11/28/2007
TIME WARNER CABLE PROMOTES MELINDA WITMER TO EXECUTIVE VICE PRESIDENT & CHIEF PROGRAMMING OFFICER

 

11/26/2007
TIME WARNER CABLE PROMOTES JOAN GILLMAN TO EXECUTIVE VICE PRESIDENT & PRESIDENT OF MEDIA SALES

 

11/07/2007
TIME WARNER CABLE INC. CONSOLIDATED BALANCE SHEET

 

11/07/2007
TIME WARNER CABLE REAFFIRMS 2007 FULL-YEAR BUSINESS OUTLOOK

 

11/07/2007
TIME WARNER CABLE REPORTS THIRD QUARTER 2007 RESULTS

 

11/06/2007
ROB MARCUS NAMED CHIEF FINANCIAL OFFICER OF TIME WARNER CABLE

 

09/14/2007
TIME WARNER CABLE'S PRESIDENT & CEO GLENN BRITT TO PARTICIPATE IN GOLDMAN SACHS' COMMUNACOPIA CONFERENCE

 

09/13/2007
TIME WARNER CABLE'S CHIEF OPERATING OFFICER LANDEL HOBBS TO PRESENT AT MERRILL LYNCH'S MEDIA & ENTERTAINMENT CONFERENCE

 

08/10/2007
TIME WARNER CABLE INC. TO REPORT THIRD QUARTER 2007 RESULTS

 

08/01/2007
TIME WARNER CABLE REAFFIRMS 2007 FULL-YEAR BUSINESS OUTLOOK

 

08/01/2007
TIME WARNER CABLE REPORTS SECOND QUARTER 2007 RESULTS

(c) Time Warner Company

 

 

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